The hard part is not the math.
It's normalizing ugly reality into something the math can trust.
Dental payment data arrives in an impossible mix of formats — 835 electronic remits, payer-portal exports, scanned PDFs uploaded to shared folders, faxes. Before you can audit anything, you have to normalize all of that into a structured dataset. That is the engineering wall. The Parser is Bitewing's answer.
Four walls the Parser breaks through.
Format fragmentation (835s, portals, PDFs, faxes). Contract opacity (~40% of practices do not have clean digital copies of their current contracts). Identity resolution (aliases, TPAs, TIN/NPI drift, schedule amendments). System fragmentation (a dozen PMS platforms, each with its own data model). The Parser reads all of them.
Every line item, every adjustment code, every footnote.
The Parser reads each EOB end-to-end — billed amount, allowed amount, adjustment reason code, routing footnote, TIN of the paying entity, date of service, provider NPI — and writes them as structured records with pointers back to the source document. When someone challenges a number, you can see the exact line it came from.
The dozen PMS models collapse into one schema.
Once extracted, every field is normalized against a canonical schema: payer entity, TPA alias, contracted fee schedule reference, adjudication path, confidence tier. That is the structured substrate the Variance Router and the Contract Engine run on. Nothing downstream has to guess.
First variance report, target: 14 days.
Read-only access to one location. Two weeks. Priced, cited, appealable variance — or a clean bill of health.
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