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Bitewing
§ Payer intelligence for DSOs

You have alreadyearned this money.

Compare every paid claim to the fee schedule that governed the service date. When a payer underpays through leased-network routing, schedule drift, credentialing errors, or bundling logic, Bitewing surfaces the variance and drafts the appeal packet — with the contract line, EOB line, and variance math already cited.

Read-only·No PMS replacement·BAA on file·First variance report in 14 days
Attribution · Claim 0291-E
Contracted$890
$651
LeasedAetna PPOConnection Dental
Variance ledger · this week
SAMPLE · 12 CLAIMS
ClaimCodeContractedPaidΔStatus
0291-ED2740$890$651−$239Suppressed
0287-AD2750$920$920$0Match
0284-CD4341$214$189−$25Suppressed
0281-FD0150$88$88$0Match
0277-BD2391$182$182$0Match
Illustrative · sample data
Suppressed revenue · this week
$82,430

12 claims auto-bundled with cited contract lines.

Illustrative · sample data
§ 02   How the work actually happens

A claim, followed all the way home.

Hop 01

EOB lands.

A raw Explanation of Benefits drops in — 835 remit, payer portal export, scanned PDF, or fax. The routing footnotes, adjustment codes, and TIN attribution are buried in text no one has time to read.

EOB_2740_AETNA.pdf · 2.3 MB
AETNA DENTAL PPO · EOB 2026-0291EReceived 14h ago
D0150 Comp oral eval$88$88
D2740 Crown porcelain$890$651
D4341 SRP quadrant$214$214
D2391 Resin 1 surf$182$182
Hop 02

Bitewing parses.

Every line item, every CARC-45 adjustment, every leased-network footnote — extracted into structured data. The EOB stops being a PDF. It becomes evidence you can audit.

14 line items · 3 adjustments · 2 routing footnotes
CODE
D2740
PAYER
Aetna PPO
BILLED
$890
ALLOWED
$651
ADJ
CO-45
PAID BY
Connection Dental
TIN
94-2880556
DOS
2026-03-12
NPI
1538···247
Hop 03

We match the contract.

Every code is matched against the fee schedule that was supposed to govern the service date — not the one the payer used. The variance is priced to the cent, and the real paying entity is resolved: Aetna PPO submitted, Connection Dental paid via lease.

D2740 · Aetna PPO Direct 2026 · $890 contracted · $651 paid · −$239
Submitted
Aetna PPO
Routed via
Connection Dental (leased)
Paid by
Connection Dental
CONTRACT · Aetna PPO Direct 2026
D2740$890.00
Signed 2026-01-15 · Line 247
Δ−$239
EOB · Allowed amount
D2740$651.00
CO-45 · charge exceeds contracted fee
Hop 04

You appeal with proof.

A pre-drafted appeal packet: contract line, EOB line, variance math, citation. Your team sends it. We track the outcome. Nothing escapes the ledger.

Packet 0291-E · Ready · Est. recovery $239
APPEAL PACKET 0291-EReady to send
Exhibit AContract line 247 (signed)
Exhibit BEOB line item (received)
Variance−$239.00
Citation§3.2 · fee schedule governing
Pre-drafted · your team sendsEst. recovery $239
§ 03   The pressure is real, and it's accelerating

The routing complexity has already outgrown the billing desk.

Payer-side tooling is sophisticated. On the provider side, most organizations are still reconciling with spreadsheets and PDF EOBs. The window to build a source of truth is now.

S·02

Denials and scrutiny, increasing.

78% of billing teams say claim denials or payer scrutiny rose in the last 12 months. Separately, insurance is the top challenge heading into 2026, and more than a third of dentists plan to drop some networks. Set-it-and-forget-it no longer works.

78%
billing teams · denials rising

Hover any source to see the full citation. Product numbers in screenshots are illustrative sample data and labeled as such.

§ 04   Scale of practice

A DSO does not have a billing problem. It has a routing problem.

Twenty-seven locations. Eleven payers. Six fee schedules. Every EOB needs to land against the right one — by service date, by provider, by location. Bitewing does that work, location by location, until the map turns mint.

27
Locations in this example
11
Payers routed
6
Fee schedules, versioned
Illustrative DSO · Sample-account numbers
Live · 0Onboarding · 27
§ Live · claim 0291-E

Read. Reason. Recover.

An EOB arrives. The agent reads every line, cross-references the contract that governed the service date, prices the variance, and drafts the appeal packet — cited down to the line. No one on your team starts from a blank template.

~6 seconds · 1 of 34 appeals ready this week · sample data · no PHI
§ 05   The platform, visible

Three engines. One ledger. Auditable work.

Not a black box. Every step is inspectable. Every number is cited. Your billing lead can trace any dollar back to the contract line, the EOB line item, and the variance math that surfaced it.

E·04·UNIFIED LEDGER
Every dollar, traced to its source.
See the ledger
ClaimLocationPayerCodeContractedPaidVarianceStatus
0291-EMadison Ave 14Aetna PPO → Connection DentalD2740$890$651−$239Ready
0287-ABrookline 03Cigna DPPOD2750$920$920$0Match
0284-CAustin 21Delta PremierD4341$214$189−$25Ready
0281-FDenver 07United ConcordiaD0150$88$88$0Match
0277-BPhoenix 12MetLife PDP+D2391$182$182$0Match
0274-GChicago 09Aetna PPOD2950$348$301−$47Ready
Illustrative · populated with sample data
E·05

Appeal Workflow

Pre-drafted packets, outcomes tracked

Contract line, EOB line, variance math, citation. Your team sends it. Outcomes come back into the ledger — so yield per hour of team attention becomes a number, not a vibe.

Explore
How we integrate

Read-only. Never in the way.

We start read-only on the data you already have — EOBs, remits, fee schedules. Nothing to rip out. Your PMS and billing team stay in place. The work gets quieter, not louder.

Book a walkthrough
§ 06   Different eyes, same ledger

Three seats. One source of truth.

Illustrative dashboards · populated with sample data

The dollar-level view

Reconciled revenue, payer concentration risk, and a board-ready variance line that separates earned-but-not-collected dollars from operational noise.

What this persona actually wants to know

"How much earned revenue leaks, how predictable is recovery, how little headcount?"

Surfaced revenue (illustrative)
$8.4M
Variance rate (illustrative)
4.2%
Top payer concentration
38% · Aetna
For CFOs · Deep dive
P&L IMPACT · Q1 2026 (sample)Board-ready
$8.4M
Surfaced revenue YTD
Payer concentration
§ 07   What we believe

Most DSOs leave real money on the table. Not from fraud — from math no one has time to do.

Reading every EOB against every contract, for every location, for every service date, is not work a human can scale to. So it does not get done. The groups that win over the next decade will build a reliable source of truth about how they are actually being paid, where they are leaking, and which payer relationships deserve to be kept, renegotiated, or exited.

26.6
networks the average dentist participates in
Source · ADA 2025 CDBP Annual Report
~44%
of the commercial dental market is self-funded
Source · ADA 2025 CDBP Annual Report · 2023 NADP data
>33%
of dentists plan to drop some networks in 2026
Source · ADA Economic Outlook (State of the U.S. Dental Economy), Q4 2025
$2.1B
per year: industry spend on dental benefit verification alone (up 15%)
Source · CAQH 2024 Index · via ADA News, March 2025
§ 08   The next move

See your own variance report in 14 days.

Give us read-only access to one location's EOBs and fee schedules. In two weeks, you'll see exactly what's been suppressed — priced down to the line, cited to the contract. No commitment. No rip-and-replace. The work gets quieter, not louder.

HIPAA-AWARE · BAA ON FILEREAD-ONLY STARTLEAST-PRIVILEGE ACCESS
SAMPLE VARIANCE REPORT · LAYOUT PREVIEW
$ — — —
Your suppressed-revenue total appears here after ingestion.
Claims reviewed
Suppressed identified
Ready to appeal
Report delivered14 days
Route to Bitewing